FAQ
SHIPPING & DELIVERY
Processing Time:
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All items are handcrafted with love and attention to detail. Please allow 3 to 5 business days for processing before your order is shipped.
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Custom orders/made to order items may require additional time. I will communicate the estimated processing time when you place your custom order.
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Shipping Times:
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Domestic Shipping (Netherlands): Typically, orders will arrive within 2 to 5 business days after they are shipped.
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International Shipping: Shipping times can vary depending on your location. Please allow 1 to 4 weeks for your order to arrive after it has been shipped. Delivery times may be affected by customs processing and other unforeseen delays.
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Shipping Rates:
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Shipping rates are calculated based on the weight and destination of your order. The total shipping cost will be displayed at checkout.
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Please note that international customers are responsible for any customs duties, taxes, or fees that may apply.
Delays and Issues:
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While I do my best to ensure timely delivery, please understand that shipping times can be affected by factors beyond my control, such as postal delays or customs processing.
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If you encounter any issues with your order, please contact me at thestitchbtches@gmail.com and I will do my best to resolve the problem as quickly as possible.
Any other questions
If you have any other questions that have not been answered in the FAQ, don't hesitate to contact me through my email: thestitchbtches@gmail.com or through the contact us page!
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Privacy Policy
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